TenantAI Documentation & Best Practices

When you take a photo on your iPhone or Android, your phone gives it a meaningless name like IMG_3921.jpg. If you upload that to court, the judge has no idea what it is, when it was taken, or why it matters.

How to use it in TenantAI:

1. Drop any file into the Your Evidence & Files column on the right, or drop it into the chat bar.
2. TenantAI inspects the file, extracts the date and time, and identifies what type of evidence it is.
3. Click the ✨ Fix File Names Automatically button to standardize all your files in one click!

The Chat with AI Agent tab is where everything happens. You can type out what happened in your own words, and TenantAI will immediately:

• Tell you what section of the Ontario Residential Tenancies Act protects you.
• Give you the exact words to say or text back to your landlord.
• Suggest what forms to file (like Form T2 for harassment or Form T6 for repairs).
• Cross-reference the evidence files you uploaded in the right column.

The Write Legal Papers feature lets you create, edit, and print official Ontario legal documents. You don't have to write legal mumbo-jumbo from scratch—TenantAI provides ready-to-use templates:

In legal cases, "serving" simply means giving a copy of your documents to the other party. Landlords often try to get cases thrown out by lying and claiming: "I never got the tenant's evidence!"

How TenantAI solves this:

• Direct Attachment Slicing: Slices large evidence files into small 15MB chunks so they pass through email servers without bouncing.
• Zero Cloud Links: Never sends Google Drive or Dropbox links that adjudicators reject.
• Sworn Certificate of Service: Automatically creates a signed court form proving the exact date, time, and email address where the files were sent.

"Bates Stamping" is just a fancy legal word for putting sequential page numbers on documents (e.g. Page 001 of 120).

When you have 40 screenshots, 3 lease pages, and 5 repair receipts, an adjudicator cannot flip through 50 separate files. If you give them a single master document where every page has a number at the bottom and a Table of Contents at the front, adjudicators love you and take your case much more seriously.

When a landlord knocks on your door or corners you in the hallway, they will often say things they would never put in an email: threats of eviction, demands for cash rent increases, or verbal insults.

Is it legal in Ontario?

YES, 100%. Under Section 184(2)(b) of the Canadian Criminal Code, you have the absolute legal right to record any conversation you are participating in. You do NOT need to ask permission or inform them.

What TenantAI's Voice Tool does:

• Transcribes what the landlord is saying live on your screen.
• Flags legal violations (like entering without 24 hours written notice under RTA s. 27).
• Whispers silent teleprompter tips telling you what to say back calmly.
• Digitally locks the audio recording so it is admissible as evidence at the LTB.

"Rent Abatement" is legal terminology for a rent refund. Under Section 22 and 30 of the Residential Tenancies Act, if your landlord fails to maintain your apartment or disturbs your peaceful enjoyment, you are entitled to get back a percentage of your rent for every day the problem existed!

Use TenantAI's calculator to plug in your monthly rent and how many days the issue lasted. It will generate an official calculation schedule to attach to your court application.

Unscrupulous landlords often fabricate evidence: backdating a notice so it looks like they gave 60 days when they only gave 10, or pasting your signature onto a fake lease agreement.

TenantAI's Fake Evidence Detective scans PDFs and images for:

• Metadata date mismatches: The file says it was created in May, but the landlord claims it was sent in January.
• Edited text and font anomalies: Detects where words were digitally inserted or removed.
• Copied signatures: Detects if a signature was copy-pasted from another document.

If tampering is detected, TenantAI automatically drafts a Motion to Strike Tampered Evidence under Section 23 of the Statutory Powers Procedure Act.

Going to an LTB hearing on Zoom can be intimidating. Landlord paralegals are trained to interrupt you, ask trick questions, and make you feel flustered so you say something that hurts your case.

The Practice Courtroom Questions tool roleplays as a tough landlord lawyer:

• It asks you realistic, aggressive questions based on your specific case.
• It warns you if your answer gave away too much or sounded unsure.
• At the end, it generates a 1-Page Courtroom Cheat Sheet with your best bullet points to keep beside your computer during the real hearing!

While waiting for an LTB hearing can take months, City Bylaw Inspectors can visit your apartment within 48 to 72 hours!

If the inspector finds a violation (like low heat, mold, peeling paint, or leaking pipes), they will issue a formal Notice of Violation or Work Order directly to the landlord. If the landlord fails to fix it, the city can fine them or hire contractors and charge it to the landlord's property taxes.